Website Design
Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Room 13 cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of Room 13 until all outstanding accounts are paid in full.

Room 13 cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Room 13 and where no charge is made by Room 13 for such additions, Room 13 accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

Room 13 will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Room 13 will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

Room 13 will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Room 13 will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.

Payment of Accounts
It is the Room 13 policy that any outstanding accounts for work carried out by Room 13 are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Room 13. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Room 13 have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating.

Following consistent non payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.